BackOfficePal
Your rental desk never closes.
The AI agent for car rental companies: it answers your customers, prepares quotes and rental agreements, 24 hours a day.
How it works
One agent, the whole back office.
Five areas of your rental business, run by the same agent with your prices and your rules.
Sales
- PDF quotes from your price list, in seconds
- Follow-ups to anyone who hasn't confirmed
- Replies by text and email, in any language
Bookings and payments
- Payment details to the customer, then the receipt
- Website bookings read and confirmed
- Driver's license and ID requested and checked
Agreements and archive
- Rental agreements filled in with the customer's details
- Closed files archived in order
- An address book of every customer and their rentals
Control
- «Your turn»: a text to you only when a person is needed
- Pick-ups and returns, day by day
- Performance reports, also as PDF
Chat with the agent
- It tells you what needs doing today
- It flags delays, customers to call back, cars to get ready
- It suggests how to close more quotes
Always on watch
It answers 24 hours a day.
Website, email and text messages: the agent checks them every 30 seconds. Every request gets its answer while the customer is still there.
- Requests in
- 0
- Replies sent
- 0
- Average time
- —
Companies that reply within an hour are nearly 7 times more likely to qualify the lead than those that wait just one hour longer.
The agent replies to every request instantly, day and night.
Source: Harvard Business Review, “The Short Life of Online Sales Leads”.
AI agent for car rentals
Your customers won't wait. Neither do we.
Your rental back office, run by an AI agent: quotes, follow-ups, bookings, documents and rental agreements, by text and email, 24 hours a day.
Getting started? Three steps.
A 30-minute call
You tell me how you work: channels, fleet, seasons.
We load your price list and terms
Prices, protection plans, out-of-state trips, one-way returns, deposits: your rules.
The agent starts
Your choice: it replies on its own from day one, or for the first days it prepares every reply and sends it only after your OK.
Livio Minervini, founder
For two years I ran the sales office of a car rental company in southern Italy. BackOfficePal is the tool I wished I had at the counter. Today I build it in San Francisco.
Want to see it with your prices?
30 minutes is enough. Pick the way you prefer.